EggTimer Support
How can we help?
Answers about timers, permissions, and privacy — or direct contact with Licata Studio.
Direct contact
Briefly describe your issue and, if possible, include your iOS and app version.
Send an emailRequirements
EggTimer is designed for iPhones running iOS 26 or later.
The alarm does not go off
- Open iOS Settings and find EggTimer.
- Check that EggTimer is allowed to use alarms.
- Then start a new timer in EggTimer.
EggTimer uses the iOS AlarmKit system feature and does not operate its own push server.
Cooking times and feedback
Select the doneness, egg size, and starting temperature as accurately as possible. After cooking, you can rate the result. EggTimer stores this feedback locally on your iPhone and uses it to adapt future cooking times.
Restore your one-time purchase
Use “Restore Purchases” on the purchase screen. EggTimer checks the entitlement through your Apple Account; no EggTimer account is required. If access is still missing, send support your Apple proof of purchase and your iOS and app versions if possible.
Privacy and deletion
EggTimer does not require a user account and does not transmit your cooking history to Licata Studio. You can delete cooking history and reset personalized times in the app; removing the app deletes the remaining local app data from the device. You may request deletion of purchase-related RevenueCat data through support.
Read the App Privacy Policy Read the Website Privacy Policy
Terms of use
Apple’s Standard End User License Agreement applies to EggTimer unless different terms have been agreed.